General Questions

Our office hours, contact information and more.

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41 articles in this collection
Written by Sheena Upshaw

FAQ: What if I need to cancel my appointment over the weekend?

cancel, appointment, weekend
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Written by Sheena Upshaw
Updated over a week ago

FAQ: What is my best option if you are out of network with my insurance?

option, out of network, network, insurance
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Updated over a week ago

FAQ: I have not received an EOB (explanation of benefits) from my insurance company...can you provide it.

EOB, explanation of benefits
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Updated over a week ago

FAQ: Do you have to bill my insurance?

bill, insurance
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FAQ: What are benefit limits?

benefit, limits
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FAQ: What is coinsurance?

coinsurance
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FAQ: What is a deductible?

deductible
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FAQ: What is a copay?

copay
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FAQ: Why should I choose Borja Physical Therapy?

choose, Borja Physical Therapy
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FAQ: How long will it take before you know exactly what I will owe?

long, owe, exactly
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FAQ: Do you have a changing room?

changing room, change, clothes
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FAQ: What are the Office Policies?

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FAQ: What type of equipment do you have on the premises?

equipmet, premises, type of equipment
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FAQ: As a patient, what can I do to assure the best possible outcome?

patient, outcome, best possible outcome, assure
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FAQ: Is your facility handicap accessible?

facility, handicap, accessible
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FAQ: Do I need to bring my x-rays or MRI films?

x-ray, xray, mri
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FAQ: What if I don't have insurance?

no insurance,
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FAQ: Is payment expected for each visit?

payment, visit
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FAQ: Why do I have to fill out paperwork when you already have my information?

paperwork, information, fill out
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FAQ: Can my therapist provide me with a diagnosis?

diagnosis, provide
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FAQ: How do I choose a physical therapy clinic?

choose, clinic
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FAQ: How does the billing process work?

billing, process
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FAQ: Can I pay my bill online?

pay, bill, online
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FAQ: What are my healthcare privacy rights?

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Updated over a week ago

FAQ: How Should I Dress?

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FAQ: Will my Insurance Cover Physical Therapy?

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FAQ: What Insurances Do You Take?

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FAQ: What information do I need to provide prior to my Initial Evaluation?

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FAQ: What forms of payment do you accept?

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FAQ: How do I schedule an appointment?

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FAQ: What is your address?

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FAQ: What are your hours?

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Updated over a week ago

FAQ: What are your phone and fax numbers?

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FAQ: When should I arrive for my first appointment?

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FAQ: How do I request my patient medical records?

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Updated over a week ago

FAQ: Should I bring a list of medications for the Doctor?

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Updated over a week ago

FAQ: Who should I contact with billing questions?

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FAQ: What happens if my problem or pain returns?

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FAQ: Does my Physical Therapist communicate with my doctor?

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FAQ: What is the difference between a copay and coinsurance?

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FAQ: What is your cancellation policy?

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Written by Sheena Upshaw
Updated over a week ago